Useful Contacts

Issue Contact Contact Details
Roads Faults/Flooding RALF https://www.glasgow.gov.uk/ralf
0900 37 36 35
Fly Tipping & Fly Posting Glasgow City Council (GCC) My Glasgow App
https://www.glasgow.gov.uk/index.aspx?articleid=20044
0141 287 1058
Litter GCC My Glasgow App
https://www.glasgow.gov.uk/index.aspx?articleid=20044
0141 287 1058
Roads Issues GCC/Amey RALF
My Glasgow App https://www.glasgow.gov.uk/index.aspx?articleid=20044. For emergencies call 0800 373635. Motorway/trunk roads call 0800 0281414
Road/Footpath sewage issues Scottish Water 0800 0778 778
Lighting GCC My Glasgow App https://www.glasgow.gov.uk/index.aspx?articleid=20044 or 0800 373635.
Bulk Uplift GCC 0141 287 9700
Anti-Social Behaviour Polic Scotland 101
Pest Control GCC 0141 287 1059
Graffiti GCC My Glasgow App https://www.glasgow.gov.uk/index.aspx?articleid=20044
RSVP Simon Community 0141 552 4164 or
0800 027 7466

Councillors Surgeries

MCTCC is in Glasgow City Council Ward 10 (Anderson/City/Yorkhill). We are represented by four councillors. The links below will take you to their page on Glasgow City Council's website, and from there, you can see when their next surgeries are, as they all hold surgeries at different times on different days.

Councillor Eva Bolander

Baillie Philip Braat

Baillie Christy Mearns

Councillor Angus Millar


Women, Destitution & No Recourse to Public Funds

The Glasgow Violence Against Women Partnership (GVAWP) are delighted to announce the launch of the Women, Destitution & NoRecourse to Public Funds Project, developed by the Women, Asylum, Immigration and Refugee Working Group (WAIR).

The project is a joint initiative between the GVAWP, Glasgow Women’s Aid and British Red Cross and has been funded by GCC Financial Inclusion Services.

The Project was developed based on the shared concerns about the increasing numbers of women subject to ‘No Recourse to Public Funds’ (NRPF) condition because of their immigration status. NRPF restricts access to certain public services and benefits, defined in UK immigration rules, this applies to most income-based benefits, local authority housing allocations and homelessness services.

Many women have no control over their immigration situation due to experiencing all forms of gender based violence and abuse. Access to the right information for women is key and particularly access to information regarding their immigration and support options which are often intertwined.

What They Are Doing
Delivering a project that  organisations or services including Immigration Lawyers can apply to on behalf of women:

  • To provide a basic safety net and prevent crisis
  • To inform and develop inclusive and trauma informed responses to women with NRPF who are experiencing/fleeing/affected by any form of male violence (against women & girls)
  • To access safe housing for up to 14 days
  • To facilitate access to healthcare
  • To access cash based living allowance for food and other essential needs
  • Access essential specialist immigration advice and benefits information to allow women to safely enter mainstream services
  • Raise awareness of the challenges experienced by women subject to immigration controls
  • Identify pathways which prevent destitution, highlight and inform the development of good practice
  • Inform GVAWP, COSLA and Scottish Government of the needs of this vulnerable group of women

Referral Criteria

  • Women aged 18 years or over without children, adult or other dependents
  • Women must be living and/or connected to the Glasgow City Council authority area
  • Experiencing or fleeing male violence as recognised by the GVAWP definition of violence against women and girls and seeking alternatives to being at risk of, destitution, homelessness or rooflessness, abuse, further exploitation or harm
  • Be subject to No Recourse to Public Funds
  • No previous involvement in the asylum system

To Make A Referral

  • The project is managed and delivered by Glasgow Women’s Aid and British Red Cross
  • To request a referral form or further information contact [email protected]

The project operates Monday to Friday within office hours.


Scammer Alert

We have been asked to make everyone aware of scammers trying to take advantage of residents worried about the rising cost of living. The Trading Standards team will be at B&Q at Parkhead Forge Retail Park on the morning of Wednesday May 18th offering information and advice on scams.

Trading Standards staff are also joining forces with Police Scotland to carry out spot checks in Glasgow communities to ensure people who are having work done have been offered cooling off periods, have signed contracts and are happy with the work being undertaken.

Consumers should report doorstep scams to Advice Direct Scotland, who provide an advice and advocacy service. Their helpline is 0808 164 6000 and their website is www.consumeradvice.scot Anyone who has been the victim of fraud should report it to Police Scotland on 101 or 999 in an emergency.Traders in Scotland who have been approved by local Council Trading Standards officers can be found through the SCOTSS Approved Trader Portal: https://approvedtrader.scot


Wise Women - Women's Safety in Glasgow

Wise Women are a voluntary sector organisation in Glasgow, established in 1994, that supports women to improve their personal safety and confidence.

Tget are currently working in partnership with Glasgow Girls Club, Commonplace and Glasgow Violence Against Women’s Partnership to gather information on women’s safety in the city.

To achieve this they have developed an app that women can download to their phone that will give them access to an easy to use heatmap. This will allow women to input their experiences. The heatmap will be available until 1st March 2022. More information can be found at www.womenssafety.scot.

Any information gathered from the app will then be presented to Glasgow City Council decision makers for consideration in working groups and strategic forums.

Information from Wise Women; published 19 January 2022


Festive Services Directory 2021

Thanks to the efforts of staff and volunteers, around 100 third sector organisations across the city are providing services around the festive period. Glasgow Council for the Voluntary Sector (GCVS) have compiled the available information into a downloadable spreadsheet. Please visit https://www.gcvs.org.uk/blog/festive-services-directory-2021/ for more information.


Play by the rules - keep everyone safe

8 September 2020 -

People in Glasgow and surrounding areas need to play by the rules – as Covid cases continue to rise in the area.

The warning comes from one of Scotland’s leading Public Health voices, Dr Linda de Caestecker of NHS Greater Glasgow and Clyde.

Dr de Caestecker said: “We are seeing increased number of cases in this area, often due to house parties but some also relate to visits to bars and restaurants.  Nobody wants to see pubs and restaurants have to close down again. 

“When we examine the rate per 100,000 population it is highest in West Dunbartonshire where many cases relate to family gatherings and parties.  The next highest rate is in Glasgow City where more cases are associated with visits to bars and restaurants.  Only the Inverclyde rate is remaining relatively low at present.

“I would like to thank members of the public who are abiding by the rules, and for those who aren’t, ask them to remember that they are putting themselves, their loved ones and their work colleagues at risk. As the First Minister keeps saying, things should not feel normal yet. So going out and about, visiting three or four pubs a night just doesn’t work.

“By all means go to the pub and see friends, but if you do, you must socially distance. If you go somewhere and it’s busy, you should leave and find somewhere quieter - and safer. If you are out, pick a bar and stay in that one place, as moving between venues just increases your chances of catching the virus. 

“Nobody wants to back to into lockdown. Nobody wants to be forced into only seeing friends on a screen again. So if we want to continue to meet our friends and family to enjoy a night out then we all need to play by the rules.”

Linda is NHSGGC’s Director of Public Health. Her team has been at the forefront of the fight against Covid-19 since February and they have also developed the local Test and Protect system which contacts people who need to self-isolate.

She added: “There’s no doubt that our job is made much harder in tracing close contacts when a person has been in several different places over one night. However, more importantly, people are increasing their risk by going to multiple venues with large groups.

“Remember you are infectious for around two days before you get any symptoms, so everyone should be limiting their ‘contacts’ all the time. My advice is go around with the thought that you could be infectious and meet as few people as possible within two metres and remember FACTS.”

Facecoverings
Avoid crowded places
Clean your hands regularly
Two metre distance
Self-isolate and book a test if you have symptoms

Dr de Caestecker said: “It’s very simple. We all need to play by the rules or risk a return to even tighter restrictions, such as bars and restaurants being forced to shut. This is in our hands – so let’s take control and make this work.”


Please attend NHSGGC appointments as scheduled

2 September - All patients with appointments at NHS sites across Greater Glasgow and Clyde should continue to attend as normal unless specifically told otherwise.

Outpatient appointments are totally unaffected by new lockdown restrictions within Greater Glasgow and Clyde.

Jonathan Best, Chief Operating Officer for NHS Greater Glasgow and Clyde, said:
 
“It is essential all outpatients continue to attend appointments as normal, as these are not impacted by the new restrictions in place and it’s extremely important we’re able to continue delivering care and treatment to patients across Greater Glasgow and Clyde.
 
“Patient safety remains our top priority and across sites there are a number of established pathways in place to ensure the ongoing safety of patients and staff.
 
“Similarly, our emergency departments and other unscheduled care routes have appropriate front door signposting to ensure people are directed to the most appropriate service in the safest and most efficient manner possible.”
 
Full guidance on local lockdown restrictions is available on the Scottish Government website here: https://www.gov.scot/publications/coronavirus-covid-19-local-measures/


Public message about Covid testing

25 August 2020

NHSGGC’s Public Health team has made an appeal, following a rapid rise in requests for Covid-19 tests.

Since schools went back recently there has been a sharp spike in testing requests, particularly from parents concerned for their children.

Dr Linda de Caestecker said: “In order to ensure we do everything we can to prevent a rise in cases, we need to remind people how the testing system works.

“Firstly, only people who are symptomatic need a test unless you are explicitly asked to get a test by public health as part of the management of an outbreak. The symptoms are the onset of a persistent cough, or a temperature/fever or a loss of taste or smell. You only need one of these to be tested. This can be done by calling 0800 028 2816 or visiting the NHS Inform website – www.nhsinform.scot.  You do not need to call NHS 24 to organise a test.

“I also want to stress that while family members need to self-isolate if someone in their household develops symptoms, they do not need to be tested unless they themselves go on to develop symptoms.  If you are contacted by Test and Protect to tell you that you are a close contact of somebody with Covid-19, you do not require a test but you must isolate for 14 days.  A test will not change the need to self-isolate.

“Another important point is if you do develop Covid symptoms and are ill and are worried about your health, you should call NHS 24 on 111. Please do not call NHS 24 unless you feel you need medical advice to deal with your illness.

“I want to thanks everyone for their continued patience with the system. We all need to work together as we enter this next phase in the fight against the virus.”


Buses to hospitals - updated 10th August

Bus services have been updated, with more services running than previously. Please download the file below for full details.

As always, check https://www.travelinescotland.com/coronavirus and http://www.spt.co.uk/bus/timetables/ for up to date information.