This accessibility statement applies to the website. This website is run by Merchant City and Trongate Community Council. It has been designed to comply with W3C’s Web Accessibility Initiative’s (WAI) Guidelines, and to allow as many people as possible to use it, including older audiences and those with visual, hearing, cognitive or motor impairments.

You should be able to:

  • zoom in up to 300% without text spilling off the screen
  • navigate the website successfully on a mobile device or desktop computer
  • change the colours on the website using browser or operating system preferences
  • navigate most of the website using just your keyboard, or using speech recognition software such as JAWS, NVDA and VoiceOver
  • Where a document can be downloaded, such as in PDF, it will open in a new browser window.

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

Parts of this website are not fully accessible. For example:

  • some documents are in PDF or XLSX format and are not accessible, because they are not structured in a format that can be read by screen readers.

What we’re doing to improve accessibility

We are working to avoid adding PDF, Excel or Word documents to the website. Where we have no alternative, we will ensure that any PDFs or Word documents added to our website meet accessibility standards. This does not extend to documents and webpages published by other organisations that we may link to, as we have no control over their content.

How to request content in an accessible format

If you need information in a different format contact us and tell us:

  • the web address (URL) of the content
  • your name and email address
  • the format you need, for example large print, accessible PDF

What do do if you find an accessibility problem on this website

If you find a problem on our website, especially for accessibility please let us know through our contact form, or by sending an email to

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Merchant City & Trongate Community Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance Status

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Content that’s not within the scope of the accessibility regulations

Live video

We stream live video of our meetings via Zoom. We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Preparation of this accessibility statement

This statement was prepared on 6 June 2020. It was last reviewed on 13 July 2022. The website was last tested in June 2020; the testing was carried out by ourselves. Read the full accessibility report. Our next round of accessibility testing is scheduled for June 2023.

Page last updated 13 July 2022